We provide detailed product descriptions, specifications, and usage guides on every product page. If you’re unsure, you can use reach out to our support team for guidance based on your needs.

No, we currently do not offer rentals. All of our products are available for purchase only. This ensures you receive brand-new, high-quality equipment that is safe, durable, and covered by the manufacturer’s warranty.

Most in-stock items ship within 1–3 business days. Delivery times depend on your location, but you’ll receive a tracking link as soon as your order leaves our warehouse. Larger items like beds or lifts may require special shipping arrangements.

We accept returns on most unopened and unused items within 14–30 days of delivery (timeframe depends on product type). For hygienic and safety reasons, some products—such as bathroom aids or opened medical supplies—cannot be returned. Full details are available on our Returns & Exchanges page.

Yes. Many of our products include manufacturer warranties ranging from 6 months to several years, depending on the item. We also provide after-sales support for service, parts, and repairs if needed.